Pricing
Information:
All prices listed and quoted on Alaskantoursandvacations.com
are retail rates in United States dollars (USD). All taxes are included
unless stated otherwise.
Payment Information:
We accept Mastercard, Visa,
Discover and American Express, PayPal payments, agency checks, cashiers checks or money orders.
You can also pay using a credit card after receiving an emailed invoice from us,
or you can submit you payment information to us on our
Payment Form. We also
accept bank wire transfers with an additional charge of $30.00 for the
wire transfer fee. Agency commissions are paid after travel is complete and reservations are paid in
full.
Reservation and Tour Confirmation Policy:
To
confirm a reservation, 50% of the total price is required at the time the tour
is confirmed, with the remaining balance due in full 60 days prior to the tour
departure date. Your initial deposit is not due until your reservation has
been confirmed in writing from our vendors.
Once we receive that written confirmation of your reservation, we will email you
an invoice for the deposit amount and a confirmation of the reservation details
and your deposit payment, along with some helpful trip planning materials.
Your tour ticket vouchers, travel documents and itinerary will be sent to you
approximately 30 days prior to your tour departure date. And of course, we
can forward these items to you earlier upon request. If
you have booked a last minute reservation or one made within 30 days of the tour
date, we will make sure these travel documents get to you in time for your tour.
Deposit
Amounts:
All reservations require 50% of the total price to confirm. (Note
that reservations with a balance of $300.00 or less require full payment at the
time of confirmation.)
At 60 days
prior to departure, the remaining 50% balance of total price is due.
For reservations made within 60 days of
departure, 100% of total price is due upon confirmation.
And as noted above, upon receipt of your initial deposit, we will send you
written email confirmation of your reservation and trip planning materials. Please note
that all funds received and required for payment of our vendors are kept in a
separate bank account from our company operating funds until paid.
Group Deposit Policy:
To
qualify as a group reservation, there must be 10 or more persons in the party.
A $150.00 per person deposit is required to confirm a group booking.
120 days prior to to the tour departure, 25% of the total invoice is due.
90 days prior to the tour departure, another 25% of the total invoice is due,
along with an update on the status of the group.
60 days prior to the tour departure, the remaining 50% balance is due,
along with an update on the status of the group.
Cancellation Policy:
All cancellations must be received in writing in our office (email, fax or
mail) in order for the cancellation to be valid.
If a cancellation
occurs, the per person cancellation fee is the following:
Anytime after our
written confirmation is issued:
10% of total tour price.
Between 45-60 days of
the tour departure date, 25% of the total tour price.
Between 31-44 days of the tour departure date, 50% of the total tour price.
30 days or less of the tour departure date, 100% of the total tour price.
No shows or not appearing for a travel booking
will result in no refund.
Any refund
requests must be made in writing and received by our office within 14 days of
trip completion. No refunds will be made on any unused portions of any itinerary
omitted by guests while traveling. No refunds will be considered until all
travel documents are returned to Alaskan Tours and Vacations, Inc.
Changes:
Once a tour package has been confirmed and the confirmation invoice issued,
any subsequent changes to the booking will incur a $25.00 per person change
charge, plus any additional vendor charges for such changes. the
subsequent addition of day tours to a package will not incur this $25.00 per
person change fee.
Weather:
Occasionally weather can impact scheduled and nonscheduled flights or other
kinds of transportation. If additional services are required by guests as a
result of delays, weather or other conditions beyond the control of the operator
or vendor, the guests will be responsible for their own meals, lodging or other
expenses. Neither Alaskan Tours and Vacations, Inc., the
participating air carrier(s), accommodations and/or service vendor will assume
any additional expenses caused by adverse weather conditions or other acts of
God. Under no circumstances can Alaskan Tours and Vacations, Inc. be held
responsible for "Acts of God," weather conditions or other circumstances beyond
our control.
Responsibility, Liability and Extra Costs:
As the tour operator, Alaskan Tours and Vacations, Inc. contracts with
vendors, carriers, hoteliers and others to provide you with the travel services
you reserve. These business are independent vendors and Alaskan Tours and
Vacations, Inc. does not have any direct control of these vendors or their
services, operations and products. We are only responsible for the coordinating,
reserving and arranging the itinerary and we are not responsible for any
damages, claims, losses or additional expenses or costs. Alaskan
Tours and Vacations, Inc. reserves the right to cancel or alter any package due
to concerns for safety or other conditions.
The guest's payment of tour costs constitutes the guest's acknowledgement and
acceptance of these terms as described here and in the confirmation invoice.
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